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Captiva
   
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Too Cold in Vehicle

Step

Action

Yes

No

1

Check the coolant level.

Is the coolant level correct?

Go to Step 3

Go to Step 2

2

Add coolant as needed.

Is the heater operating?

System OK

Go to Step 3

3

  1. Turn the ignition to ON.
  2. Observe the temperature indication screen of the controller.

Does the digit flash on and off?

Go to Step 4

Go to Step 5

4

Run a self-diagnosis circuit check.

Does the display indicate a defect code?

Go to the table for the code that flashes

Go to Step 7

5

Observe the blower motor operation.

Is the blower motor functioning at all?

Go to Step 6

Go to Blower Motor Inoperative

6

Use the blower push switch to cycle the blower through its different speeds.

Does the motor function at different speeds?

Go to Step 7

Go to Incorrect Control Response

7

  1. Run the blower and operate the MODE push switch manually.
  2. Check for airflow from the various outlets.

Does the air flow from the different outlets as it should?

Go to Step 9

Go to Step 8

8

  1. Remove the heater outlet and check for obstructions.
  2. Remove any obstructions found.

Is the heater operating?

System OK

Go to Step 9

9

Observe the air mix door (AMD) motor while changing the temperature setting from 18 to 32°C (64 to 90°F) and then from 32 to 18°C (90 to 64°F).

Is the AMD motor functioning correctly?

Go to Step 10

Go to Air Delivery Improper

10

Check the coolant hoses for leaks or kinks.

Are the coolant hoses in good condition?

Go to Step 12

Go to Step 11

11

Repair any problems with the coolant hoses.

Is the heater operating?

System OK

Go to Step 12

12

Check the surge tank cap.

Is the surge tank cap in good condition?

Go to Step 14

Go to Step 13

13

Repair or replace the surge tank cap as needed.

Is the heater operating?

System OK

Go to Step 14

14

  1. Set the A/C switch to OFF.
  2. Set the temperature control to 32°C (90°F).
  3. Set the blower motor speed to full high (all segments illuminated on the display).
  4. Remove the surge tank cap.
  5. Start the vehicle and let the engine tick over
  6. Watch for the flow of coolant when the thermostat opens.

Does the coolant flow?

Go to Step 16

Go to Step 15

15

  1. Check for the following:
  2. • A faulty thermostat.
    • A failed coolant pump impeller.
    • A restriction in the cooling system.
  3. Perform repairs as needed.

Is the repair complete?

System OK

-

16

Check the temperature of the heater inlet and outlet hoses by feel.

Is the heater inlet hose hot and the outlet hose warm?

Go to Step 18

Go to Step 17

17

Back-flush or replace the heater core.

Is the repair complete?

System OK

-

18

Check the vehicle for cold air leaks at the

    • Dashboard
    • Heater cases
    • Vents

Are any leaks found?

Go to Step 20

Go to Step 19

19

Repair any cold air leaks.

Is the repair complete?

System OK

-

20

Check the coolant temperature sensor using the tests in "Code 3 - Coolant Temperature Sensor Error."

Is there a problem indicated in the sensor, the sensor wiring, or the controller?

Go to Step 21

Go to Step 22

21

Repair or replace the sensor, the wiring, or the controller as required.

Is the repair complete?

System OK

-

22

Check the in-car sensor using the tests in "Code 1 - In-Car Sensor Error."

Is there a problem indicated in the sensor, the sensor wiring, or the controller?

Go to Step 23

Go to Step 24

23

Repair or replace the sensor, the wiring, or the controller as required.

Is the repair complete?

System OK

-

24

Check the ambient air temperature sensor using the tests in "Code 2 - Ambient Air Temperature Sensor Error."

Is there a problem indicated in the sensor, the sensor wiring, or the controller?

Go to Step 25

Go to Step 26

25

Repair or replace the sensor, the wiring, or the controller as required.

Is the repair complete?

System OK

-

26

Check the sun sensor using the tests in "Code 5 - Sun Sensor Error."

Is there a problem indicated in the sensor, the sensor wiring, or the controller?

Go to Step 27

Go to Step 28

27

Repair or replace the sensor, the wiring, or the controller as required.

Is the repair complete?

System OK

-

28

Replace the ATC controller.

Is the repair complete?

System OK

-

   


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