Service Information

Cruze

DTC B1271

Diagnostic Instructions

•	Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.

•	Review Strategy Based Diagnosis for an overview of the diagnostic approach.

•	Diagnostic Procedure Instructions provides an overview of each diagnostic category.

DTC Descriptor

DTC B1271 00: Theft Protection Active Malfunction

This DTC is generated by the module when the Theft Protection is activated. This occurs when the VIN as received over the data communication circuit and the VIN as stored in the module memory do not match. This also occurs when no VIN is received over the data communication circuit. The only circuit required is the communication line.

Conditions for Running the DTC

This DTC test runs when the radio changes from OFF to ON.

Conditions for Setting the DTC

This DTC is generated by the module when the VIN as received over the data communication circuit and the VIN as stored in the module memory do not match. This also occurs if no VIN is received over the data communication circuit.

Action Taken When the DTC Sets

The radio does not function. The radio will display indicate that Theft Lock is active.

Conditions for Clearing the DTC

Re-calibration with the correct calibrations for the vehicle and cycling the radio to OFF then to ON will clear the DTC if there is no damage to the radio.

Reference Information

Electrical Information Reference

•	Circuit Testing

•	Connector Repairs

•	Testing for Intermittent Conditions and Poor Connections

•	Wiring Repairs

Scan Tool Reference

Control Module References for scan tool information

Circuit/System Verification

Perform the appropriate radio programming or setup as directed in Control Module References .

⇒	If the DTC resets, replace the A11 radio.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for radio replacement, setup, and programming.