Captiva |
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Step | Action | Yes | No |
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1 | Verify the customer complaint. Are the customer concerns verified? | Go to Step 2 | System OK |
2 | Is there too much heat when the mode switch is in floor position? | Go to Step 3 | Go to Step 9 |
3 | Is there objectionable demister bleed? | Go to Step 4 | Go to Step 5 |
4 |
Is the repair complete? | System OK | - |
5 |
Is the airflow high? | Go to Step 6 | Go to Step 8 |
6 | Check for a change in the airflow at different blower speeds. Does the airflow change as the setting for the blower-speed switch is scanned? | Go to Step 7 | Go to Air Delivery Improper |
7 |
Is the repair complete? | System OK | - |
8 | Adjust or repair the floor/demister and/or the vent/floor mode. Is the repair complete? | System OK | - |
9 | In the vent position, is the problem objectionable bleed? | Go to Step 10 | Go to Step 15 |
10 |
Are there problems? | Go to Step 11 | Go to Step 12 |
11 | Repair the system case or the floor outlet attachment as required. Is the repair complete? | System OK | Go to Step 12 |
12 |
Do you hear the door slam just before you reach the end of the control travel? | Go to Step 13 | Go to Step 14 |
13 | Adjust the vent door to vent more. Is the repair complete? | System OK | - |
14 |
Is the temperature door travel correct? | System OK | - |
15 |
Is the outlet air more than 5°C (41°F) warmer than the inlet air? | Go to Step 16 | System OK |
16 |
Is the repair complete? | System OK | - |
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