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Captiva
   
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Bluetooth Malfunction

Diagnostic Instructions
    • Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
    • Review Strategy Based Diagnosis for an overview of the diagnostic approach.
    • Diagnostic Procedure Instructions provide an overview of each diagnostic category.

Circuit/System Description

The Bluetooth ® aerial is a small fixed aerial connected directly to the telematics communication interface control module and is used to send and receive signals from a Bluetooth ® enabled mobile phone. The aerial utilises no cabling and is not external to the vehicle.

In order to use hands-free calling, the mobile phone must be paired to the vehicle. Up to five devices can be paired to the vehicle at one time, but only one can be connected at any given time. To pair a phone, the customer must know how to operate the Bluetooth ® functionality of their phone. The pairing process must only be done one time for each phone, unless that phone's information is deleted. For safety reasons, the pairing process is disabled while the vehicle is moving.

Diagnostic Aids
    • The purpose of this diagnostic is to verify the ability of the telematics communication interface control module to pair to a Bluetooth ® device.
    • Before performing this test, verify compatibility of the mobile phones the customer is attempting to use with the vehicle. Based on the mobile phone's service provider and the manufacturer's implementation of Bluetooth ®, not all phones support all available Bluetooth ® functionality.
    • If the vehicle passes the following tests and a compatible device is being used, the concern may be due to a device malfunction or an incomplete/improper pairing attempt.
    • A Bluetooth ® test tool or equivalent can also be used to verify the ability of the customers mobile phones to pair with another device.

Schematic Reference

Cellular Telephone Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Cellular Telephone Description and Operation

Electrical Information Reference

    •  Circuit Testing
    •  Connector Repairs
    •  Testing for Intermittent Conditions and Poor Connections
    •  Wiring Repairs

Scan Tool Reference

Control Module References for scan tool information

Circuit/System Verification
  1. Verify DTC B2485 is not set.
    2. ⇒If DTC B2485 is set, refer to DTC B2485
  2. Set up a Bluetooth ® test tool or equivalent.
  3. Follow the instructions provided in the Vehicle Owners Manual for pairing a device. Verify successful pairing with the test tool.
    4. ⇒If pairing is not successful, repeat the pairing process. If pairing is still not successful, replace the K73 telematics communication interface control module.
  4. Refer to Diagnostic Aids.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for telematics communication interface control module replacement, setup, and programming

   


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