Diagnostic System Check - Vehicle
Diagnostic Instructions
• | Continue through the Diagnostic System Check until you are directed to follow a particular diagnostic or repair procedure. Once a repair has been completed, perform the Diagnostic Repair Verification and verify the customer concern has been corrected. |
The diagnostic procedures within this manual are developed on the assumption that the following areas function as designed:
Diagnostic System Check
- VERIFY CUSTOMER CONCERN - Understand and validate the customer concern. Inspect the visible system components for obvious damage or conditions that may cause the concern.
- BULLETIN SEARCH - Check for related bulletins, recalls/field actions, and preliminary information.
- MECHANICAL CONCERNS - Verify the symptom is not exclusively a mechanical concern.
⇒ | If the symptom is exclusively a mechanical concern
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⇓ | If the symptom is not a mechanical concern
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Note: Do not clear any DTCs unless instructed to do so by a diagnostic procedure. If any DTC is Powertrain related, select Capture Info to store DTC and Freeze Frame/Failure Records to the scan tool.
- VEHICLE POWER UP VERIFICATION - Vehicle in Service Mode, verify the vehicle powers up.
⇒ | If the vehicle does not power up
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⇓ | If the vehicle powers up
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- CONTROL MODULE COMMUNICATION and DTC CHECK - Using a scan tool, perform the Vehicle DTC Information function and verify at least one control module communicates with the scan tool. Record on the Repair Order the following information:
• | Any control module that is not communicating. |
• | Any DTC, including symptom byte, and the control module that has set the DTC. |
⇒ | If the scan tool does not communicate with any control module on the vehicle
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⇓ | If the scan tool communicates with any control module
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- CONTROL MODULE INTERNAL PERFORMANCE FAULTS - Verify there is no current control module Internal Performance DTCs set.
⇒ | If any DTC of this type is set
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⇓ | If no DTC of this type is set
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- CONTROL MODULE COMMUNICATION VERIFICATION - Verify the vehicle is not built with any control module listed as not communicating with the scan tool; refer to Data Link References .
⇒ | If the vehicle is built with a control module that is not communicating
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⇓ | If all control modules the vehicle is built with are communicating
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- COMMUNICATION and POWERMODE FAULTS - Verify there are no current control module Power Mode or Communication DTCs set.
⇒ | If any DTC of this type is set
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⇓ | If no DTC of this type is set
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Note: The electric propulsion system will be active in the vehicle ON state during this test. Ensure the vehicle is out of gear and the handbrake is applied. Turn the vehicle power mode to vehicle OFF as soon as the vehicle ON power mode parameter has been observed.
- POWER MODE VERIFICATION - Driver door open, observe the scan tool Power Mode parameter while cycling the push button switch through all the power modes. Verify the current Power Mode parameter matches the actual vehicle power mode states.
⇒ | If the Power Mode parameter does not match the vehicle power mode states
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⇓ | If the Power Mode parameter matches the vehicle power mode states
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- REMAINING DTC REVIEW - Verify there are no other DTCs set.
10.2. | Programming, Setup or Configuration or Software Performance DTCs |
10.3. | Component related DTCs |
10.4. | System related DTCs |
⇓ | If no other DTCs are set
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- EMISSION RELATED INSPECTION/MAINTENANCE TESTING CONCERNS - If inspection and maintenance checks are required in your region, verify the customer concern is not related to inspection/maintenance testing.
⇒ | If the customer concern is related to inspection/maintenance testing
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⇓ | If the customer concern is not related to inspection/maintenance testing
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- SYMPTOM DIAGNOSIS - Diagnose any remaining customer concern. Refer to Symptoms - Vehicle .
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